Case Study / Telco Operations / Mobile Product
OWS Drive
A mobile-first operational platform concept designed to help field and internal teams access activities, performance summaries, points, updates, and service-related features in one clean interface.
Category
Telco Operations / Mobile Product
Role
Product flow, UI/UX direction, prototype coordination
Tools
Figma, Next.js, TypeScript, Tailwind CSS
Year
2026
Project Overview
Overview
OWS Drive Home brings daily telco operational information into a structured mobile dashboard, helping managed service users monitor work context from a single screen.
Problem
The operational gap
Field and operational users often need fast access to performance, activity, and service-related information, but complex dashboard structures can slow down daily navigation.
My Role
What I handled
I shaped the product flow, translated operational needs into mobile UI sections, directed the dashboard hierarchy, and used AI-assisted development to accelerate the prototype while keeping the experience grounded in real managed services workflows.
Product / Design Process
How the concept was shaped
Mapped the daily information users need most often, including profile context, points, KPI summaries, updates, and service shortcuts.
Prioritized a mobile-first home structure so operational users can scan key information quickly without moving through deep menus.
Designed the UI direction and prototype flow, then iterated the implementation with AI assistance while reviewing layout, content hierarchy, and responsiveness.
Solution
The product direction
The prototype simplifies the experience through a mobile-first layout with profile information, points tracking, KPI summaries, latest updates, quick menus, activity shortcuts, and bottom navigation.
Key Features
What the experience includes
Tools
Tools & Methods
Frontend
Design
AI Assistance
Impact
Outcome
The prototype helps users scan daily priorities faster, reduce unnecessary navigation, and access key operational menus through a clearer mobile experience.
What I Learned
Reflection
Operational products work best when the first screen respects field context: users need clear priorities, obvious shortcuts, and only the information that helps them decide what to do next.
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